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Frequently asked questions
General
Setting up FAQs
• 30+ Days Notice: Full balance is transferable to another date within 12 months, subject to availability.
• 29–14 Days Notice: 75% of your balance is transferable to another date within 6 months.
• 13–3 Days Notice: 50% of the payment is forfeited; the remainder is transferable to another date within 6 months.
• Less than 3 Days Notice: No refunds or transfers will be provided.
To initiate a transfer or discuss cancellations, please contact us as soon as possible. Rescheduled events may incur additional costs.
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